FAQ: Autostart Problems after Windows Updates from February 2020 - Windows error message "We can't sign in to your account"

Unfortunately, we had to find out that the last Windows patches from February 2020 contained a change by Microsoft that prevented you from logging on with the SiteKiosk user.

To solve the problem, you will have to log off the temporary profile and log on with an administrator user.
Then you can run this small patcher application and then restart the computer.

DOWNLOAD:
https://www.provisio.com/download/useraccesspatcher.exe

If SiteKiosk was in auto start mode when the problem occurred, SiteKiosk should be run again after restarting the computer.

If you need assistance you can call our support center at (512) 777 2623 or raise a ticket at our portal (portal.alveni.com)